1. Free Trial Period

New users are eligible for a 3-day free trial when they first subscribe to CashClaim. During this period:

• You have full access to all premium features
• You can cancel anytime without being charged
• Your subscription will automatically begin after the trial ends unless canceled
• You must cancel at least 24 hours before the trial ends to avoid charges

2. Subscription Plans

CashClaim offers the following subscription plans:

All subscriptions automatically renew unless canceled before the renewal date.

3. Refund Policy

App Store (iOS) Purchases

For subscriptions purchased through the Apple App Store:

• Refunds are handled by Apple according to their policies
• You must request refunds directly from Apple
• Visit Apple's Report a Problem page or contact Apple Support
• CashClaim cannot process refunds for App Store purchases

Google Play (Android) Purchases

For subscriptions purchased through Google Play:

• Refunds are subject to Google's refund policies
• Request refunds through Google Play within their specified timeframe
• Visit Google Play Help or contact Google Support
• CashClaim cannot process refunds for Google Play purchases

Direct Purchases

For subscriptions purchased directly through CashClaim (if applicable):

• Refund requests must be submitted within 7 days of purchase
• No refunds for partial subscription periods
• Refunds may be granted at our sole discretion for technical issues
• Contact support@cashclaim.app with your refund request

4. Cancellation Policy

You may cancel your subscription at any time:

5. Exceptions to Refund Policy

We generally DO NOT provide refunds for:

• Change of mind after the refund period
• Failure to cancel before renewal
• Non-use of the service
• Dissatisfaction with settlement amounts or claim outcomes
• Inability to qualify for specific settlements
• Subscriptions used for any period of time

6. Special Circumstances

We may consider refunds in the following exceptional circumstances:

• Extended service outages (more than 7 consecutive days)
• Duplicate charges due to technical errors
• Documented medical emergencies preventing cancellation
• Death of the account holder (with appropriate documentation)

Such refunds are granted at our sole discretion and require supporting documentation.

7. Price Changes

CashClaim reserves the right to change subscription prices. If we increase prices:

• We'll notify you at least 30 days in advance
• The new price will apply at your next renewal
• You can cancel before the increase takes effect
• Continuing your subscription constitutes acceptance of new pricing

8. Promotional Offers

From time to time, we may offer promotional pricing or extended free trials:

• Promotional offers are subject to specific terms
• Offers cannot be combined unless specified
• Previous subscribers may not be eligible for new user promotions
• We reserve the right to revoke promotional access for abuse

9. Account Termination

If we terminate your account for violation of our Terms of Service:

• No refunds will be provided
• You forfeit any remaining subscription time
• You may be prohibited from creating new accounts

10. Chargebacks

If you initiate a chargeback without first attempting to resolve the issue with us:

• Your account may be immediately suspended
• We may dispute the chargeback
• You may be liable for chargeback fees and costs
• Future subscriptions may be prohibited

11. Contact Us

For refund requests or subscription questions:

Email: support@cashclaim.app
Billing Support: billing@cashclaim.app
Response Time: Within 1-2 business days

Please include your account email, subscription type, and reason for your request.