Privacy Policy
Last Updated: January 26, 2025 | Effective Date: January 1, 2025
1. Information We Collect
When you use CashClaim, we may collect the following types of information:
- Account Information: Email address, phone number, and password when you create an account
- Profile Information: Companies you've used and time periods of usage
- Usage Data: How you interact with the app, including settlements viewed and claims tracked
- Device Information: Device type, operating system, and unique device identifiers
2. How We Use Your Information
We use the information we collect to:
- Match you with relevant class action settlements
- Send notifications about new settlements and claim deadlines
- Improve and personalize your app experience
- Process subscription payments
- Communicate with you about your account and provide customer support
- Comply with legal obligations
3. Information Sharing
We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:
- Service Providers: With trusted third parties who assist us in operating the app (e.g., payment processors, cloud hosting)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly agree to sharing
4. Data Security
We implement industry-standard security measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Secure authentication systems
- Regular security audits and updates
- Limited access to personal information by employees
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of the information we have about you
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and associated data
- Opt-out: Unsubscribe from marketing communications
- Data Portability: Receive your data in a structured format
6. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal information within 30 days, except as required by law.
7. Children's Privacy
CashClaim is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will promptly delete it.
8. Third-Party Links
The app may contain links to third-party websites, including official settlement claim sites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes through the app or via email. Your continued use of CashClaim after changes indicates acceptance of the updated policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: privacy@cashclaim.app
Support: support@cashclaim.app
11. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:
- Right to Know: You may request information about the categories and specific pieces of personal information we collect
- Right to Delete: You may request deletion of your personal information, subject to certain exceptions
- Right to Opt-Out: You have the right to opt-out of the sale of personal information (we do not sell personal information)
- Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights
To exercise these rights, contact us at privacy@cashclaim.app
12. GDPR Rights (European Users)
While CashClaim is intended for U.S. users only, if you are located in the European Economic Area (EEA), you have the following rights:
- Right to access your personal data
- Right to rectify inaccurate personal data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
13. Nevada Privacy Rights
Nevada residents have the right to opt-out of the sale of certain personal information to third parties. CashClaim does not sell personal information as defined under Nevada law. To submit a verified request, email us at privacy@cashclaim.app.
14. Biometric Data
CashClaim does not collect, store, or use biometric data such as fingerprints, facial recognition data, voiceprints, or retina scans. If we implement biometric authentication in the future, we will update this policy and obtain your explicit consent.
15. Analytics and Tracking
We use analytics tools to understand how users interact with our App:
- App Analytics: We collect aggregated usage data to improve app performance
- Crash Reports: We collect crash data to fix bugs and improve stability
- Performance Monitoring: We monitor app performance to ensure optimal user experience
16. Third-Party Services
Our App integrates with the following third-party services:
- Payment Processors: For subscription payments (they have their own privacy policies)
- Cloud Services: For data storage and app functionality
- Analytics Providers: For app usage analytics
- Push Notification Services: For sending you important updates
17. Data Breach Notification
In the event of a data breach that may compromise your personal information, we will notify you via email and/or through the App within 72 hours of becoming aware of the breach. We will also notify relevant authorities as required by law.
18. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. By using CashClaim, you consent to the transfer of information to countries outside of your country of residence.
19. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience with our App.
Types of Cookies We Use
- Essential Cookies: Required for authentication and security
- Performance Cookies: Help us understand app usage patterns
- Functionality Cookies: Remember your preferences and settings
- Analytics Cookies: Collect anonymous usage data
Managing Cookies
You can control cookies through your browser settings or device preferences. Note that disabling cookies may affect app functionality. For mobile apps, adjust privacy settings in your device's settings menu.
Do Not Track Signals
CashClaim does not currently respond to "Do Not Track" signals. However, we do not track users across third-party websites or provide targeted advertising.
20. Privacy Policy Updates
We reserve the right to update this Privacy Policy at any time. When we make material changes:
- We will update the "Last Updated" date at the top of this policy
- We will notify you via email and/or prominent notice in the App
- We will require your consent for material changes that affect how we handle your data
21. Legal Basis for Processing (GDPR)
For EEA users, our legal bases for processing personal information include:
- Consent: When you've given clear consent for processing
- Contract: When processing is necessary for our service agreement
- Legal Obligation: When we must process data to comply with law
- Legitimate Interests: When processing is necessary for legitimate business interests
22. Data Protection Officer
For privacy-related inquiries, you may contact our Data Protection Officer at:
Email: dpo@cashclaim.app
Mail: Data Protection Officer, CashClaim, Inc., [Address to be provided]
23. Supervisory Authority
If you are in the EEA and believe we have not adequately addressed your privacy concerns, you have the right to lodge a complaint with your local data protection supervisory authority.